1. What we provide
MyRelay is an independent relay that passes your requests to third-party model providers and charges you per token. Using it means you accept these terms.
Fine print
The rules for using MyRelay, written as plainly as we could manage.
2. Your account, keys and records
A key works like a password: whoever holds it can spend your budget. Keep your keys private; losses from keys you shared or leaked are yours to carry.
To answer support questions and stop abuse, we keep the text you send in requests (not the model's replies and not system instructions) for 30 days, then delete it. Usage records and your ledger stay as your account history.
3. Budget and payment
The service is prepaid. Your budget is credit for using the relay, not a cash deposit, and it does not expire.
4. Getting money back
Unused budget can be refunded within 5 days of a top-up, minus what has already been used and any payment-processor fee. Used credit, and top-ups older than 5 days, are not refundable. Credit from referrals or promotions cannot be refunded or paid out as cash (referral payouts follow their own rules).
To ask for a refund, write to us from the Contact page or from Messages in your dashboard. We deal with refund requests within 3 working days.
5. Uptime
We work to keep the relay running but cannot promise it will be up 100% of the time. We are not liable for indirect losses caused by provider outages or other events outside our control.
6. Using it decently
Use the relay lawfully and within each provider's policies. Accounts used for abuse are paused without a refund.
7. What the models say
Replies are generated by outside models and may contain mistakes. Double-check anything that matters to you.
8. Changes to these terms
We may update these terms; the version on this page is the one that applies. Questions are welcome at [email protected].